7/5/2023 0 Comments Plantronics hub annoying![]() ![]() Once set, you will not need to adjust the Slide Switch again, unless you change phones. The most common setting will be “A”, if you find you can’t hear you caller, your caller can’t hear you, or it sounds distorted, continue sliding to the next letter until you find the setting that sounds the best. The gear selector (A), is called Slide Switch and its main purpose is the compatibility of the headset with hundreds of desk phones. Plantronics wireless headsets/MDA switches.Īs you can see in the following diagram, when you pick up the base of the headset/switch depending on the model and turn it, you will find a couple of dials (3,2) these dials are going to be the responsible of the “Master” volume control on the headset (3) and “Master microphone” volume control of the headset (2), the normal setting on this dials should be “3” on both of them, that gives the standard sound quality without being annoying. Click the Settings button in the upper right corner of the screen, and then click General. Before you decide to return your brand new headset lets go and do a little of “light troubleshooting” on it. High Sierra (10.13), Mojave (10.14) and Catalina (10.A lot of times people get their new wireless headsets and the first thing that they notice is that there is no dial tone or there is echo or the volume is too low, and think that they got a faulty headset. Windows 7, Windows 8.x (Desktop Mode), Windows 10 (Desktop Mode) If $yourcompany needs to deply the Plantronics Hub software from a Domain Controller, you willĪnd contact Poly for a Plantronics Manager Pro account. At this time, thereĪre no options within the Plantronics Hub software. The volume control on the Poly Savi 8220/8210 will is separate from that of the phone. This configuration should only be considered if Windows/Mac based softphone clients will not be utilized. Contact your $yourcompany and request to have the setting pushed to your phone to allowĬalls to ring on both your deskphone and your headset. Unison customization paramter has been acquired (add to doc).ħ. Options: Speaker, Use Headset, Use Headset & Speaker Webui: Features > Audio > Ringer Device for Headset In the headset and be able to control the phone with the applicable controls on the headset. If you followed the steps for the phone and the headset software, you should be able to hear calls ringing Click on USB Desk Phone and enable the following settings, then click save. Click on the Device icon and then click on the device, if more than one, choose the appropriate device.Ĥ. Open the Jabra Direct software after installingĢ. They are for the Plantronics Savi 8220/8210, but they will work just fine for the Savi 720.įor Jabra, you will need the Jabra Direct softwareġ. Here are the instructions from a knowledge base article that I wrote for the company I work for. ![]() Yes, the T5 series devices with USB ports do support USB headsets. Within the Applications section, scroll down until you locate the app icon for Plantronics Hub and double click on it. If no prompt to launch, click on the "Finder" icon from the Dock, go to Applications. Connect a USB cable from the Plantronics base, to your MAC. Scroll down and click on the download option for "MAC"Ģ. Note: This configuration should only be considered if Windows based softphone clients will not be utilized. Contact your $yourcompany and request to have the setting pushed to your phone so thatĬalls will ring on both your deskphone and your headset. Disconnect the USB cable from your PC and connect it to your Deskphone.ħ. Scroll down util you see the option "Default Phone Line"Ħ. Click on the Settings menu at the top of the window and then select General. If a notification appears at the top for any updates to the base or headset, allow them to update before proceeding.ĥ. Key on your keyboard and begin typing "Plantronics", when you see the icon for the app, double click on it.Ĥ. If no prompt to launch, locate the icon on your desktop and double click on it or press the "WINDOWS" It may ask after the installation is complete, whether you would like it launch. Connect a USB cable from the Plantronics base, to your PC.ģ. Scroll down and click on the download option for "WINDOWS"Ģ. Download and install the software from this link: While I designed this configuration for use with the Savi 8210/8220, it should should work for all other wireless headsets that have a USB connection option.ġ. The reason for the hub software is so that you can set the default pickup/answering device. ![]() Depending on whether you use a PC or MAC, you will need to install the Plantronics Hub Software.įrom within the phones WebUI, go to Features > Audio > Ringer Device for Headset > set to "Use Speaker & Headset" < this is the setting from the phone that will send the ringing alert tone through to the headset.
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